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Visitor data and transparency

Privacy Policy

This policy explains what information tucan-casino-online.com may receive, why it may be used and how visitors can exercise control over their data.

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Scope of this policy

This Privacy Policy applies to tucan-casino-online.com. Account, cashier and game functions may display additional privacy information when personal, verification or payment details are required for a specific action.

Information the website may receive

When a page is requested, the hosting environment may record technical information such as IP address, date and time, browser type, device category, requested URL, referring page and basic error or security data. If a visitor voluntarily contacts the publisher, the message and supplied contact details may also be processed.

Sensitive information

Passwords, full card details, banking credentials and wallet recovery phrases should never be sent through an ordinary message. Identity or payment evidence should be supplied only through the secure account route specifically provided for verification.

Why information is used

Technical information may be used to deliver pages, maintain security, diagnose errors, understand aggregate site performance and prevent misuse. Voluntary messages are used to read and respond to an enquiry and to maintain necessary correspondence.

Legal grounds for processing

Depending on the information and applicable law, processing may be based on legitimate interests in operating and protecting the website, consent for optional technologies, steps requested by a visitor, or compliance with a legal obligation. Optional consent can be withdrawn for future processing.

Service providers and sharing

Limited information may be handled by hosting, security, analytics, payments or technical-support providers where this is necessary to operate and protect the service. Access should be restricted to the relevant purpose and governed by appropriate confidentiality and data-protection obligations.

Retention and security

Information is retained only for as long as reasonably needed for the purpose for which it was received, including security, troubleshooting and legal record-keeping. Proportionate technical and organisational safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.

Your privacy choices

Depending on applicable law, a visitor may request access, correction, deletion, restriction, objection or a portable copy of eligible personal data. Browser controls can be used to remove stored cookies or block optional technologies. A request may require enough information to identify the relevant record without collecting unnecessary additional data.

Children

The website is intended for adults aged 18 and over and is not designed to collect information from children. If information concerning a child is identified, it should be reported through the contact route published for the website so that it can be reviewed and removed where appropriate.

Policy changes

This policy may be updated when site functions, service providers or privacy requirements change. The month and year above update automatically. Material changes should be reviewed before continuing to use optional site features.

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